At Collegis Education, we’ve had the very good fortune of attracting some of the best talent in the industry. Experts in their fields, our people come together and collaborate to create something truly impressive – custom, focused solutions that help our partners grow. We may talk a lot about data points and key performance indicators, but when it comes down to it, our people are our success. We sat down with Ed Gawenda, Associate Director – Data and VoIP Networks, to learn about how he works every day to positively impact our partners’ success.
How would you describe your role to someone outside of the field?
We are like plumbers working behind the scenes to make sure you have access to the technology you need – namely Internet access and working phone lines. No one knows or thinks about plumbers unless you turn on the faucet and no water comes out – the same is true for my team. We are there in the background ensuring you don’t have a moment of Internet outage.
What are three words that describe your role?
- Vendor management
How does your role help support our partners?
In today’s world, the network – both data and voice – has become an expectation. It needs to be available, strong and clear upfront so our partners can do their jobs.
What do you enjoy most about your role?
I love working with the internal Collegis teams every day. Everyone steps up to help solve problems whether it’s a technical issue or a personal issue. I’ve found this to be true of my peers and up to our executive leadership.
What qualities do you look for when adding new members to your team?
Someone who isn’t afraid to take on tasks that they have never performed. It’s critical to be a self-learner and seek out ways to get things done.
What is one thing you’ve learned about higher ed since you started working at Collegis?
Colleges and universities are definitely in need of our expertise in managing their infrastructure. Many times their focus is on educating – and the background technologies and infrastructures become outdated and laggard. This creates a poor student experience, which is something we are able to help improve.
Where did you go to college and what degree did you obtain?
I earned a bachelor’s degree in Electrical/Electronic Engineering Technology from DeVry Institute of Technology
What was the latest tech gadget you purchased for yourself?
A Wyze home video camera system.
What’s something you’re hoping to check off your bucket list?
I’d love to go shark diving in South Africa.