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Saint Francis University Builds a Technology Roadmap to Stabilize, Standardize, & Transform IT Operations [Case Study]

0 %
Reduction in IT budget

Optimizing IT Spend Without Sacrificing Performance

How Saint Francis University partnered with Collegis to reduce its IT budget and reinvest savings into strategic technology modernization.

As Saint Francis University (SFU) expanded online and hybrid learning, leadership recognized a critical need: its technology infrastructure had to evolve just as quickly. The university lacked a cohesive IT strategy, governed systems, and scalable infrastructure to support growth. Through a strategic IT Managed Services partnership with Collegis, SFU implemented a long-term technology roadmap that stabilized operations, standardized systems, and positioned the institution for sustainable transformation.

The Collegis Impact 

Measurable Savings, Stronger Infrastructure, and Exceptional User Satisfaction

SFU’s roadmap execution delivered clear, quantifiable outcomes:

  • 14% reduction in the university’s IT budget, enabling reinvestment in strategic upgrades
  • 96.3 average Net Promoter Score for help desk satisfaction (six-month average)
  • Major infrastructure upgrades completed, improving security, connectivity, and system reliability
  • Seamless transition to remote and hybrid operations supported by a stabilized, scalable IT environment


The partnership didn’t just modernize systems. It strengthened institutional confidence in technology as a strategic enabler.

14%
Reduction in IT budget
96.3
Average Net Promoter Score

The Takeaway

Stabilize First. Standardize Second. Transform with Intention.

Digital transformation requires more than isolated upgrades. It demands governance, leadership, and a clear roadmap aligned to institutional goals. Saint Francis University’s partnership with Collegis demonstrates how structured planning and strategic IT management reduce risk, improve efficiency, and create a foundation for long-term growth.

Build a Technology Foundation Designed for What’s Next

If your institution is navigating aging infrastructure, inconsistent systems, or stalled modernization efforts, it’s time for a strategic roadmap. Collegis partners with colleges and universities to stabilize operations, standardize environments, and transform IT into a catalyst for institutional growth. Learn more about our Managed IT Services.

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See what’s possible when strategy, creativity, and execution come together. Partner with Collegis to turn your challenges into outcomes worth sharing.


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