The Retention Disconnect: What Adult Learners Need and What Institutions Miss [eBook]
Are your retention efforts aligned with what today’s adult learners actually need?
Many colleges and universities are doubling down on student retention, but the results aren’t always there. New research from Collegis Education and UPCEA reveals why: A persistent disconnect between institutional strategies and what online adult learners say actually helps them stay enrolled.
This report shares the voices of more than 1,000 adult online learners and 50+ institutional leaders to uncover where support systems fall short — and how to close the gap.
What you’ll learn:
- The top reasons adult learners consider leaving — and how institutions can better address them
- What adult learners rate as the most helpful support strategies (hint: it’s not what most institutions are prioritizing)
- Where institutional leaders are “flying blind” when it comes to measuring online retention
- Three strategic shifts to help you personalize support, use data more effectively, and drive real gains in persistence
This guide is designed for:
- Provosts and academic leaders
- Retention and student success teams
- Online program administrators
- Enrollment and institutional strategy professionals
Understand what adult learners need, uncover what your institution might be missing, and start closing the gap.