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Student Retention Services

Improve student retention by leveraging data, technology, and personalized support strategies. We partner with your team to create measurable, scalable outcomes that protect enrollment revenue while elevating the student experience.

Retention Redefined:
Proactive, Personalized, Proven

With decades of expertise in student retention management and a proven track record, Collegis brings a data-enabled approach to proactive engagement paired with individualized student support. Our proprietary model blends real-time data analysis with automation and personalized student success coaching, addressing at-risk behaviors before they escalate. Unlike other providers of student retention services, we offer full transparency into our methods and results, tailoring strategies to your institution’s unique needs.

0 %
average retention rate

Proven Results Through Partnership

Our approach combines collaboration and expertise to help institutions retain more students.

Retention Challenges We Help Overcome

Higher education institutions face mounting challenges in retaining students, challenges that are only exacerbated by siloed technology platforms, under-resourced support models, and evolving student needs. Collegis helps you tackle these issues by providing innovative, data-enabled strategies and high-touch support that enhance the student experience while protecting your bottom line.

We help our partners overcome the following challenges:

  • Declining enrollment
  • Low continuing student retention
  • Limited resources
  • Inefficient processes
  • Identifying at-risk behaviors
  • Stop-out population disengagement

Build a Customized Solution That Meets Your Precise Needs

We provide targeted student retention services, including:

Our team of specialists will provide personalized, high-touch support from enrollment to graduation, ensuring consistent engagement and proactive problem-solving for students. This approach has been proven to lead to higher retention rates.

We’ll leverage real-time data to identify at-risk behaviors and deploy targeted interventions to proactively support struggling students, reducing attrition and improving student outcomes.

Our team will develop data-enabled, automated communication plans to keep students engaged and on track throughout their academic journey, increasing persistence and graduation rates.

We’ll create seamless onboarding experiences optimized by modality. This sets your students up for long-term success, improving first-year retention and overall student satisfaction.

Our team will proactively assist students during key registration periods to minimize drop-offs and improve persistence, ensuring stronger term-to-term enrollment continuity.

We’ll reconnect with disengaged students, guiding them through the re-enrollment process with tailored communication and support, helping you recover lost enrollments and drive degree completion.

We’ll create engaging, high-quality retention support materials — including guides, tutorials, hub pages, videos, and other tools — so students can access the help they need, reducing barriers to success and increasing retention.

Our experts will provide workshops, training, and guidance to help your team implement best practices and build internal retention capacity, strengthening your institution’s long-term student success strategy.

Our approach is simple yet innovative: Combine the precision of data with the warmth of human interaction to provide students the personalized support they need to succeed. We apply this method to create customized solutions that have been proven to help our partners drive higher retention and student success at scale.
Chris Greene
Associate VP of Enrollment Solutions

Retain More Students,
Achieve More Success

Explore personalized solutions that improve retention and student achievement. Find out how our proven methods can make a difference for your institution.

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FAQs about higher education retention.

Higher ed student retention is influenced by a range of factors, including academic preparedness, financial challenges, personal obligations, and a sense of belonging within the institution. Addressing these issues proactively through data-driven interventions and personalized support is critical for improving outcomes.

Student success coaching augments current school resources and support while serving as student liaisons at scale. Our coaches focus on addressing personal, financial, and time management challenges, serving as a consistent point of contact for students throughout their college journey.

A key part of our student retention management approach is using real-time data from multiple sources (such as LMS and CRM systems) to analyze student behaviors like attendance, participation, and academic performance. By identifying early warning signs, we can deploy timely, personalized interventions to re-engage students and help get them back on track.

Yes. We have extensive experience supporting community college students, online learners, graduate students, doctoral candidates, and more. Our strategies are customized to meet the needs of various student groups and academic programs while still aligning with your overarching institutional values.

Transparency is central to our approach. We provide comprehensive reporting on outreach efforts, student engagement, and retention metrics, ensuring you will always have full insight into our processes and results.

Collegis combines decades of higher education expertise with a unique approach that integrates data, technology, and personalized coaching. Unlike other student retention management companies, we offer full transparency, tailored strategies, and measurable outcomes, ensuring your institution achieves sustainable retention success.

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