IT infrastructure support

Run. Optimize. Scale.

Small but mighty in-house IT teams can struggle to support the increasingly complex day-to-day tech needs of a typical higher ed campus.

Collegis technologists have the skill sets and experience to manage your daily operations smoothly, keep your higher ed tech stack running securely, and focus on strategic initiatives that keep you competitive and financially sustainable.

Personal support center

The Collegis Personal Support Center (PSC) offers 24/7 technical support for students, faculty, and staff. Our friendly professionals are process-oriented and help navigate every inquiry from resetting passwords to troubleshooting platforms and systems.

Our staff pride themselves on being your one call for help. Best of all, you’ll never have to worry about outages because our services are delivered through a data center designed for resiliency (including redundant network, phone, and electrical power).

Every partnership with our Personal Support Center includes:

Scalable staffing models to handle busy call times

Industry-leading ticket-management systems for phone, email, and chat communication

Remote desktop support

System administration and support

Pull ahead of the competition by providing a world-class learning experience. With data-driven learning design and integrated learning technology, Collegis enables you to offer students mobile, flexible, and mixed modalities — even for non-credential courses — with a focus on engagement.

Rising expectations of students for more personalized, frictionless, and proactive services mean colleges and universities must get the most out of their SIS investment.

Collegis is platform-agnostic. By working with all major SIS and LMS systems, we can provide unbiased recommendations that fit your school and support full-scale migration/implementations and daily support.

Why higher ed technology needs a rethink

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