The 17 Essential Roles or Functions Your College’s IT Team Must Possess
While it might be tempting to assume IT staffing issues will fix themselves when the right people who can wear many different hats get hired, this is simply no longer the case. The level of technological sophistication for running a college or university is very different than it was even just ten years ago.
Today’s IT roles are becoming increasingly unique and specialized, especially as online and hybrid learning models take hold and marketing and enrollment practices change.
For colleges and universities to effectively support their daily operations in today’s landscape, their IT teams should include these 17 essential roles or functions:
Do More With Less: Overcome Staff Turnover with Managed IT Services
For all the reasons listed in Part I: Why is IT Talent Leaving Higher Education?, it’s unrealistic to expect schools to hire 17 specialized IT professionals for each of these roles. This is why a growing number of institutions are using managed IT services to augment their IT staff and fill expertise gaps.
Managed services providers specializing in higher education, like Collegis Education, can help colleges and universities solve for staffing limitations and manage their systems and infrastructure in a far more cost-effective way. They offer the IT talent and processes – such as data security, cloud-based data backup and recovery, 24/7 tech help desks, and application and network support – needed to keep an institution’s environment running smoothly.
With managed IT services, schools don’t have to worry about attracting the right talent and skill sets with the budgets they have. Instead, they get access to specialized IT talent at a fraction of the cost, enabling them to improve the institution’s bottom line and experiences, and allocate more time and resources toward strategic business initiatives that better position them for long-term, sustainable success.