Business transformation

Outdated processes waste time and money

Higher education institutions are complex and siloed organizations that can struggle to seamlessly and efficiently meet the needs of students, faculty, staff, and alumni.

And higher ed change management isn’t easy. According to one estimate from Boston Consulting Group, only 35 percent of transformation efforts met or exceeded their objectives and/or resulted in sustainable change.

To truly transform business operations, innovate processes, and strategically leverage technology, college and university leaders face many data, tech, and talent hurdles.

Outdated systems block innovation

Legacy systems that aren’t properly secured or integrated can’t support the interoperability needed to improve business processes, reduce risk, and enhance the end-user experience.

The answer: Strategic planning and implementation of a long-term technology roadmap can create efficiencies and meaningful cost savings in a school’s IT budget.

Too much disconnected data

The alphabet soup of higher ed systems — including CRM, SIS, LMS, and marketing platforms — churns out data at a furious pace. But too often that data is not collected, connected, or activated.

The answer: Once data is centralized and enabled, school leaders at every level have the visibility they need to make better decisions.

Secure top IT talent

Competition from the private sector makes it hard for higher ed to attract and retain the tech talent needed to transform an institution.

The answer: With the right IT leadership model, schools can take advantage of the capabilities provided by cloud computing, AI, and adaptive learning.